The term data refers to all the data relating to the users of 9yda.com, which includes their name, address, contact details and any other data that identify the user as well as other data related to the user's activities through the website and data related to the devices used in the process of accessing the website.
(1) Data of the account
We collect the data provided by the user to register his account on the website which includes (name, e-mail, address).
(2) Purchase Orders
During the submission of the purchase orders through the website, the customer provides us with some data, which include:
2.1 Log in to the website or register a new account on the website.
2.2 Your personal details ( the first name, the last name, the email, the telephone number or the mobile number, the password, the password confirmation).
2.3 Invoices' arriving and shipping address (address, the city, the mailbox, the country, region/province).
3.1 We collect the payment data provided to us by the customer through the website to pay for the products electronically through us which may include (Knet, Visa, Master Card).
3.2 The website provides an electronic payment gateway, and we contract with an electronic payment service provider to provide the service through the website, and you authorize us to deal with your payment service provider on your behalf.
(4) Data of Shipping
4.1 9yda.com offers the service of shipping the local orders through the shipping companies approved by us, so we may provide the shipping company with some data about you for product delivery purposes.
4.2 You undertakes not to provide any personal data that is not required for the shipping company, and any data you provide is at your personal responsibility.
(5) Data of The Return
The customer must fill the product return form, which includes:
5.1 Order details: ( the first name, the last name, the email, the telephone or mobile number, the order number, the order date).
5.2 Information about the product: (the product's name, the product's type, the quantity, the reason for return, was the product opened or not, any other details or defects in the product).
6.1 The customer provides us with the content of messages and comments through the website at his personal responsibility.
6.2 The user provides us with the content of the messages he sends to the website to inquire about the content of the services or request to purchase from the website.
6.3 We collect the data you provide to us to report on comments or problems that violate the terms and policies of 9yda.com.
(7) Data of Contact
7.1 The customer provides us with his number and his contact details when he contacts us through the website, whether via the website, email or phone.
7.2 We allow the user to communicate with the website, in this case the customer provides us with the following information (name, email, subject of the message, content of the message).
7.3 We collect the data you provide to us while communicating with us to inquire about any of our services or to encounter the problems that facing your use of the website.
(8) Data That Are Collected Automatically
9yda.com collects some data for the users, which does not identify the user or its contact data, and is automatically collected, which includes, for example (data of the devices used in contacts, time of contact, its duration, the location of contact, IP address, pages visited, advertisement categories that the user target).
(9) Cookies Policy
9yda.com adopts the cookies technology, which are small files stored within the hard disk of your computer. When you visit specific web pages from our website, the cookies identify your browser through a unique and random number without disclosing any personal information about you. The cookies help us to improve your experience of using the website and finding out which sections have the largest share of visit from our website.
(10) Purposes of Collecting Data
10.1 We collect data to register your account on the website, so that you can use our services and the various features we offer, such as submitting and tracking the purchase orders through the website.
10.2 We collect your data to enable you to submit the purchase orders through the website.
10.3 We collect your data to enable you to pay through the website.
10.4 We collect your data to enable you to submit the shipping requests through the website.
10.5 We collect your data to enable you to submit the return or replacement requests through the website.
10.6 We collect your data to enable you to add comments through the website.
10.7 We collect your data for the purposes of documenting the contact details you have provided us with , and verifying your possession of them.
10.8 We collect your data to communicate with you about any obstacles regarding the submission of purchase orders through the website, regarding the communication between you and the website or between you and the shipping company.
10.9 We collect your data to process the electronic payment processes related to the return or replacements processes.
10.10 We collect your data to enable you to assess the services you get through the website.
10.11 We collect your data to enable you to contact us and provide replies to inquiries you have provided to us through the website.
10.12 We collect your data to individualize the content and the advertisements for you through the website.
10.13 We collect your data tonominate the advertisements and the products that we believe are of interest to you.
10.14 We collect your data tonominate the advertisements and the products that we believe are of interest to you.
10.15 We collect your data for law enforcement purposes or public authority decisions.
(11) Limits of Data Disclosure
11.1 We disclose your data to our partners on the website , employees, those who work with us and customer service providers for the purposes of implementing the services of 9yda..com
11.2 We disclose your data to comply with the provisions of the law and , to execute the judicial decisions and the decisions of the competent authorities in the Kingdom.
11.3 We disclose your data to implement our terms, conditions and any other agreement between you and the website.
11.4 We may disclose your data to our co-providers as electronic payment providers for the purposes of verifying the validity of these transactions.
(12) Storage of The Data
We store all your data on fully protected and secure servers to protect your data from any hacking or piracy, and the storage of your data may require its transferring outside the Kingdom of Bahrain in case the websiteutilizes a hosting service provider.
(13) Integrity of The Data
You know that the Internet is not a 100% safe and secure mean, so our databases may be hacked into even though we have taken proper data protection procedures. From the perspective of our respect for your right to protect your data we will notify you within a reasonable period of the time we know about the hacking.